Welcome to LAB Shaman's Shipping Policy
Beloved members of our LAB Shaman family, we feel your excitement and eagerness to begin your transformative journey toward enhanced wellness and beauty. Your trust is more than just a transaction to us; it's a sacred bond. As you peruse the shipping policies below, know that each word is imbued with our commitment to make your experience as smooth, delightful, and love-filled as possible.
1. Lovingly Prepared Orders
We're not just shipping a product; we're sending you a package full of love and positive energy. Expect your order to be dispatched within 2-4 business days, often sooner, as we can't wait for you to experience what we've so lovingly prepared.
2. Free USA Shipping: Because You're Worth It
You're a valued member of our LAB Shaman family in the USA, and we believe your wellness shouldn't have financial barriers. That's why shipping is entirely free for you.
3. Trusted Carriers, Peaceful Minds
Your peace of mind is our priority. That's why we collaborate with trusted carriers (USPS, Fed Ex & UPS) to ensure your package reaches you safely and swiftly.
4. Tracking: Your Journey to Wellness Mapped
Once your specially crafted package has taken flight, we'll keep you in the loop with tracking information (via email), letting you anticipate its loving arrival.
5. International Shipping: Sharing Global Love
We're thrilled to extend our offerings worldwide. Shipping fees for our international family are calculated according to weight. For our cherished international family, please note that any additional customs taxes or duties will be your responsibility but consider it a small exchange for global wellness.
6. Unforeseen Delays
We strive for perfection but understand that some elements are beyond human control. LAB Shaman is not accountable for delays caused by extreme weather, carrier complications, or international customs processing.
7. Lost or Damaged Items
If you face any hurdles like a lost or damaged item, please reach out to us at Info@LABShaman.com immediately. Include your purchase order number and any relevant pictures to help us solve your issue swiftly. Your satisfaction is our utmost priority, and we're committed to ensuring you enjoy a seamless experience.
8. Your Satisfaction, Our Priority (Returns & Exchanges)
All sales are final, and no refunds are available after a purchase is made. However, we strive for 100% customer satisfaction. If you encounter any issue with your order, please email us at Info@LABShaman.com with your customer order number and an image of the issue, if possible. Ensuring you receive quality products and a luxurious experience is our utmost priority.
9. Digital Downloads
Your digital products will be sent automatically after purchase to the email you've provided. If you experience any issues, please email us promptly at Info@LABShaman.com.
With each package we send, we're sharing a piece of our heart and the LAB Shaman essence. Thank you for allowing us to contribute to your journey toward greater wellness and beauty. For further inquiries or to share your experience, we're always here for you at Info@LABShaman.com Here's to your continuous growth in wellness, beauty, and beyond.
With boundless love and gratitude,
The LAB Shaman Team